PCC EMEA
BRUSSELS, BELGIUM
APRIL 14-17, 2024
No further Registrations possible - the event is in the past
Thanks to our Sponsors
Ready for the next PCC Experience?
On your Road to Innovation take a stop at the PCC EMEA Spring Conference 2024 in Brussels, Belgium.
Join your international peers, listen to the latest news on Avaya’s Roadmap and Strategy and step into discussions with Executives and Subject Matter Experts. Share your feedback and take the opportunity to shape your Journey for driving business momentum.
Why Attend
Better Together
The PCC provides a forum to leverage powerful synergies across your Business. Become part of the PCC Community, get the latest news, talk to experts, and enhance your transformation journey.
Listen and Learn
Avaya Top Leaders and SME’s will cover the Strategy of Avaya, give an overview of the Product Roadmap, share latest Solution and Tool updates, show Focus Areas and also offer deep dives, demos and use cases to help you bring your business to the next level.
Make the Difference
Your Feedback is essential – take the opportunity and talk to the Team, share your experiences, be part of the discussion, and help our joint businesses improve productivity. Help shape the Future of the Partner Business.
Hotel
The Thon Hotel is an excellent option for business travelers and encourages guests to prolong their stay. Positioned mere moments away from the city’s primary shopping avenue and within a 10-minute stroll from the Grand Place and Manneken Pis, the hotel is conveniently situated near Rogier metro station and Brussels North Station. These stations provide direct links to Brussels Airport, enhancing accessibility for travelers.
https://www.thonhotels.com/our-hotels/belgium/brussels/thon-hotel-brussels-city-centre/Please book your room under the following link directly with the Thon City Centre Hotel.
reservations@thonhotels.be
Phone: +32 2 700 78 78
Pricing
Different fees apply for the 3-Day Conference. Please find an overview below and make sure that you register and pre-pay early for your personal best fit.
PCC EMEA Fees
|
Type of Fees |
Description of Fee |
Early Bird Registration (January – March 14) |
Regular Registration (March 15 – March 31) |
Final Call (April 1 – April 14) |
|---|---|---|---|---|
| Conference Fee | Includes access to the 3-Day-Conference, keynotes, plenaries, breakout sessions, Exhibition and Demo Area as well as all Networking activities (Welcome Reception, Partner Reception, PCC Dinner) | 250 € | 350 € | 400 € |
| Monday, April 15 |
Tuesday, April 16 |
Wednesday, April 17 |
||
| DDR – Daily Delegate Rate | Daily Delegate Rate for Conference and Meeting Rooms, Lunches and Catering | 160 € | 160 € | 140 € |
| Hotel Room |
The price for the hotel Room varies. Please make sure that you book and pre-pay your room until
March 14, cut-off date. After that date,
the PCC rate is subject to change.
*Single occupancy |
130 €* | 210 €* | 210 €* |
Timing is everything…
To make sure that you get the best price for the 3-Day Conference:
- Make your Registration and Reservation now, before March 14.
-
Best price applies with full
prepayment:
Payments of Hotel Room, Conference Fee and DDR need to be received by March 14, then you are fully registered for the conference and best prices apply - as per example on the right hand side.- DDR and Conference fee: is taken care of by the PCC, you will receive an invoice to be paid before 14th March.
Example for best Price for the 3-day Conference
With Prepayment, this will be the Total Cost of:
| Conf Fee | 250 € - Early Bird Discount | > Paid to PCC |
| DDR | 460 € / for 3 days | > Paid to PCC |
| Hotel Room | 550 € - PCC Special Rate/ for 3 days | > Paid to Hotel |
| Total | 1260 € |
Agenda
CX is everywhere!
Get inspired by next level CX throughout our PCC Tracks!
Product & Solutions
Shaping Your CX Ecosystem as part of the Journey – As a Business Partner – never has there been such focus on the Customer Experience than now. Avaya Solutions are becoming more open than ever before, allowing you to develop custom experiences on that the customer will extend to their clients. At PCC EMEA you will hear about the variety of opportunities that are available and learn of the ecosystems available to support you in delivering unique capabilities to your customers, learn about the roadmaps and future developments.
Business Tools & Processes
Your own CX with Avaya Order Tools – Avaya takes pride in the relationship that it has built with the PCC EMEA members, order tools are fundamental to a smooth and efficient experience for Business Partners, and your feedback and support in developing these tools to meet your every need is invaluable. Join us, provide your feedback and suggestions, and we will take the tooling to the next level. True collaboration for all to benefit.
Support & Services
Services CX – Engagement with our customers is changing, service offers are evolving to support you as Business Partners, and Customers. By attending the PCC, you will have the opportunity to listen to the Avaya SMEs and leaders in Services, to understand and be able to directly question the offers and services available, and to build working relationships that will benefit both you as the Partner, the customer, and Avaya…a win-win-win that will help you grow your business.
Agenda Overview
*Agenda is subject to change
Speakers & Supporting Executives
Fadi Moubarak
VP for Channels, Avaya International
Susan Terry
GVP Portfolio Maximization
Colm Cleary
VP Quote-to-Cash, Global Business Operations Avaya
John Colvin
Snr. Marketing Director
Roberto Schmidl
Global Vice President of Avaya Global Renewals and Customer Success
Sarita Fernandes
Head of Avaya Experience Platform Product Management
Contact
PCC EMEA Chairman - Arnold Berends
Conference Leadership & EMEA Partner Representation Steering Committee Facilitator
Avaya Lead - Paul McGarry
Avaya Lead Representative Overall Coordination of Avaya support PCC Community and Event Management
Avaya Services and Marketing - Regina Heck
Avaya Representation Overall Coordination of Avaya/PCC Marketing and Communication Lead Event Management
Avaya Exhibition - Michael Strauchmann
Avaya Representation Coordination of Exhibition and Technical Lead
Sponsorship
To our valued Sponsors: We are looking forward to receiving your Sponsorship request! Please see below the framework from which you may pick your perfect package.
All Sponsorship Packages must be confirmed and paid no later than 31st of March 2024. If you have any questions please contact Paul McGarry, Regina Heck or Arnold Berends.
| Level | Sponsorship | Module 1: Dinner Sponsorship |
Module 2: 5-10 minutes plenary dialogue |
Module 3: Exhibition Booth Sponsorship |
Complimentary Registration Fees |
|---|---|---|---|---|---|
| Platinum | €10,000 | ✔ | ✔ | ✔ | 4 |
| Gold | €5,000 | ✔ | ✔ | 2 | |
| Silver | €4,000 | ✔ | 1 |
Please note that Sponsorship includes the Registration Fee, but not the Daily Delegate Fee. Any additional attendees will be required to pay the Registration Fee.
Platinum Sponsors of the infamous PCC Dinner are invited to bring their own marketing material for the tables. The PCC is open to further suggestions by the Sponsor for further activities during the PCC Meal.
You and an Avaya Stakeholder will have a Plenary Dialogue. This will be an engaging
communication about the benefit of your solution in the Avaya World. Target is to
outline and answer the question: “What value does your Solution bring to our joint
customers?”
Preparation will be done together with the PCC Team.
Exhibition Booth for exhibiting throughout the duration of the PCC. This comprises a space in the Exhibition area, a table supplied by the venue, power and wifi, supplied by the venue. Any additional requirements such as an LCD screen will be the responsibility of the sponsor to arrange.
Exhibition participation during Monday evening reception. An event designed specifically to allow you, the Developer Partner, to show off your company's products/services to all the attendees! Attendance is encouraged by the PCC through refreshments and snacks laid on for your potential future customers!. Please, bring a raffle prize, which will be pulled from the collection of business cards that you collect during the day. e.g. memory sticks, USB gizmos, iPhones, Go-Pro, headsets, etc (Note Avaya attendees are not eligible for prizes at this event)
Admittance into General Session and Workshop sessions at the conference. (Note that there may be some sessions that are restricted). Your company logo displayed on communications to attendees. Attendance to the PCC Meal on Tuesday Evening. Sponsors and attending Avaya Partners are encouraged to bring prizes*. Prizes are “raffled” at this event, the top prizes, of course attracting significant interest. Typical top prizes include Smart Phones, Smart Watches, Tablets, VR Goggles, PS5, Xbox, etc.
Any items too large to reasonably get into an already full suitcase, will be the responsibility of the sponsor to ship to the lucky winner. All attendees are eligible for prizes, as raffle tickets are personally purchased.