General Information

  • The PCC together with the Avaya Team are in the fortunate position to have access to some of the most advanced collaboration tools in the market, which are especially suited to the unprecedented situation. Avaya leadership and subject matter experts will present the latest updates on Avaya’s roadmap and strategy as well as solutions, tools, processes and services.

  • PCC Americas Virtual SpringConference will be held on June 1-4, 2021 and will be held on Avaya Spaces.

  • This virtual conference is focused on a technical audience or a sales individual that is passionate about transforming a customer’s enterprise contact center environment. The target audience is pre-sales enterprise engineer with an emphasis on contact center transformation across all Avaya OneCloud solutions.

  • PCC Americas Virtual Spring Conference will offer four days of general and breakout sessions. Join our subject matter experts as they dive into relevant hot topics.


Registration Information

  • Click “Register” in the menu located at the top of this page.

  • The PCC Americas Virtual Spring Conference is free to PCC members and Avaya Partners. Registrants will have access to all general and breakout sessions.



Virtual Event Platform Information

  • Avaya Spaces will be used for this conference.

  • One week prior to the event, the Outlook calendar invites sent to registered attendees will be updated with the agenda for each day with Avaya Spaces links to access the sessions.

  • The preferred browser is Chrome for both PC and Mac/iOS users.



Partner Community Council (PCC)

  • To join PCC, go to https://www.pccamericas.org/ and select “JOIN THE PCC”. For more information about the PCC and its mandate, click on the “ABOUT US” link on the PCC website. Please contact info@pccamericas.org if you have additional questions.