Overview
Please join our new, streamlined set of FY23 Avaya Quote-to-Order (QTO) commercial tools learning sessions for insights and best practices on Avaya tools-designed to help you increase your business performance.
Select the sessions you need from our set of topics for this quarter
- Quoting Avaya Subscription Avaya Store (Americas):
You’ll learn how to do:
- Quoting for Avaya Subscription using Avaya Store, Additions to an existing contract (considered a Change Order).
- Quoting and Ordering IP Office Subscription
Quoting and Ordering IP Office Subscription Change Orders (EMEA/Americas) :
You’ll learn how to:- Quoting and Ordering IP Office Subscription
- Quoting and Ordering IP Office Subscription Change Orders
- Avaya Subscription Renewal/Recast Quoting (International/Americas):
You’ll learn:- How to quote Avaya Subscription converting to Renewal or Recast
- How to quote Avaya Subscription contract renewals
- Avaya Store: Quoting Avaya Cloud Office® (EMEA/Americas):
You’ll learn how to:
- Quote Avaya Cloud Office with Avaya Devices and Avaya Professional Services
- Create customer-facing proposals, customer order forms, and license contracts for signing
- Request a change order for an existing customer, adding licenses, devices, and professional services
- Avaya Store: Quoting Avaya Cloud Office® (North America) :
You’ll learn how to quote:- Avaya Cloud Office with Avaya Devices and Avaya Professional Services
- Change orders for Licenses, devices, and APS
- Avaya Store: Quoting Avaya Cloud Office® and Devices, and quoting Avaya Experience Platform™ (APAC):
You’ll learn how to:- Quote Avaya Cloud Office with Avaya Devices and Avaya Professional Services
- Create a change order for Licenses, devices, and APS
- Quote Avaya Experience Platform™ (formerly Avaya OneCloud™ CCaas)
- Quote for a change order
- Co termination for Cloud offers in the Avaya store: You'll learn how to quote and order Co-term contracts to align end dates to the Cloud offers in the Avaya Store.
- Avaya Quote-to-Order Commercial Tools Roadmap Review (International/Americas): Find out what enhancements are on the way, and how to prepare for them.
- Avaya Quote-to-Order Commercial Tools APAC Roadmap Review: Find out what enhancements are on the way, and how to prepare for them.
- Quoting Avaya Subscription (APAC):
You’ll learn how to do:
- Quoting for Avaya Subscription using Avaya Commercial Tools (A1S Configurator and Avaya Store)
- Entitled Upgrades
- Additions to an existing contract (i.e., Change Orders)
- Avaya Store Change orders (limited to wholesale smart codes)
- Manage the Application Download Selection
- Quoting DaaS (Device as a Service) renewal using A1SR (North America): You'll learn how to quote and order a DaaS Renewal.
- Quoting Avaya Subscription (International/Americas):
You’ll learn how to do:
- Quoting for Avaya Subscription using Avaya Commercial Tools (A1S Configurator and Avaya Store)
- Entitled Upgrades
- Additions to an existing contract (i.e., Change Orders)
- Avaya Store Change orders (limited to wholesale smart codes)
- Manage the Application Download Selection
- Avaya Store: Quoting Avaya Experience Platform™ (EMEA/Americas):
You’ll learn how to quote:- Quote Avaya Experience Platform™ (formerly Avaya OneCloud™ CCaas)
- Execute Change Order adds and renewal of existing contracts
- Product Licensing Delivery (PLDS) (International/Americas):
You’ll learn how to:
- License Extend and Reissue
- Manage Avaya Subscription licenses
- Use the ASCBI reports
- Avaya Store: Quoting Avaya Experience Platform™ (Americas):
You’ll learn how to quote:- Avaya Experience Platform™ (formerly Avaya OneCloud™ CCaas)
- A change order
- Renewals
- GRT and Health Check Ask the Expert (EMEA/Americas): Find out what enhancements are on the way, and how to prepare for them.